PhysicianOne Urgent Care, an Affiliate of Yale New Haven Health, was the 1st — and continues to be the only — urgent care agency in Connecticut to gain Urgent Care Association of America (UCAOA) Accreditation in Connecticut. And, earlier this month, all eighteen PhysicianOne Urgent Care centers across Connecticut, Massachusetts, and Westchester, New York again acquired Accreditation status, after a survey by UCAOA.
UCAOA Accreditation is the mere accreditation to identify quality, safety, and significance of care in the urgent care industry. As a UCAOA Accredited urgent care agency, PhysicianOne Urgent Care has met nationally-standardized criteria in the areas of patient care processes, physical environment, importance of care, patient privacy/right/responsibilities, health record management, quality improvement, governance, and human resources.
“Yale New Haven is proud to join hands with PhysicianOne Urgent Care,” stated Gayle Capozzalo, Executive Vice President and Chief Strategy Officer of Yale New Haven Health. “PhysicianOne Urgent Care’s Accreditation status is a testament to their commitment to quality, safety and operational excellence.”
“When we developed PhysicianOne Urgent Care, we did so with an aim of giving not just a convenient alternative to the emergency department (ED) when a primary care provider was unavailable for non-life threatening conditions, but a high-quality option,” claimed Dr. Jeannie Kenkare, PhysicianOne Urgent Care Chief Medical Officer and co-founder. “As we have expanded into Massachusetts and New York and have sustained to innovate to give access to care, we have also continued to pride ourselves on the high-quality care we provide. We have set — and continue to raise — the bar in the urgent care industry in Connecticut and beyond.”
“We’re proud to maintain our status as the first and mere UCAOA Accredited urgent care organization in Connecticut,” claimed Lynne Rosen, CEO of PhysicianOne Urgent Care. “As we have stepped into the new markets in Massachusetts and New York, UCAOA Accreditation has assisted consumers, local physician partners, and payers alike recognize PhysicianOne Urgent Care as a high-quality and trusted healthcare provider.”
UCAOA Accreditation is an urgent care ‘seal of approval’ for not just consumers but the broader healthcare industry. “As payers attempt to restrict networks and be more selective, we have started to see contracting requirements around UCAOA Accreditation,” claimed Andrea Tager, Director of Marketing, PhysicianOne Urgent Care. “Few payers now look to UCAOA Accreditation as a requirement to remain in their network. As the healthcare landscape continues to change and spending continues to increase, payer concentrate on UCAOA Accreditation speaks volumes. Payers have recognized that this set of stringent standards around quality, safety and scope means access to high-quality care for a wide range of urgent conditions without an expensive trip to the ER.”
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