Cigna and CVS Health declared on the day of Thursday (June 8) the launch of Cigna Health WorksSM: a new collaboration, that aligns Cigna-administered health benefits with CVS Pharmacy and CVS MinuteClinic retail health care services to deliver services for Cigna self-funded employer-sponsored health policies.
In a press release, the companies claimed that the collaboration benefits insights of an international health service company with the deep knowledge of retail consumer behaviors of a leading national retail pharmacy and retail health care provider to assist sufferers get the most from their health benefits at their regional CVS Pharmacy. Few of the enhancements involve customer engagement and personalized pharmacy support using Health Tag Messages on the prescription bag to advise patients of needed health actions by the pharmacist or clinician, and provide data on available Cigna Health and Wellness Coaching services, included in their Cigna plan at no extra cost; contracted discounts at CVS MinuteClinic for select preventive and acute care, involving biometric screenings for blood pressure, cholesterol and blood sugar as well as diagnosis and treatment for minor sicknesses like bronchitis, ear infections and strep throat and a CVS ExtraCare Health card that gives an exclusive 20% discount on CVS Health brand over-the-counter health related products, involving pain relievers, vitamins, digestive health products and more, at CVS Pharmacy locations nationwide. The program can also be coupled with Cigna 90 Now, which offers ninety-day refills for maintenance prescriptions to assist make better the patient adherence to their medication regimen, cost savings and satisfaction.
“Cigna Health Works flips the conventional health care experience on its head to assist make health benefits more effective, reasonable and user-friendly,” stated Michele Paige, vice president and general manager of Cigna Onsite Health, in the press release. “This new model is deployed on how the customer needs to consume health care – it is about developing value and a new way for health care consumers to get more from their health plan, by ensuring that we are there for them at the places they prefer to go for convenient care.” Meanwhile Helena Foulkes, president of CVS Pharmacy, claimed that the deal with Cigna is part of a growing trend toward consumer-directed care. “By giving information and cues for CVS Health customers and patients to assist them get the most from their Cigna-administered health benefits, we also help them make better their health and decrease their health care costs in a way that is easy and convenient,” she stated.
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