Aetna is notifying over 3,000 Texas policyholders impacted by a “privacy incident” after a CD containing personal data never arrived at its intended destination.
Though the health coverage provider considers the lost CD has been discarded, the agency is sending letters to everyone affected with data over free credit monitoring, fraud alerts and ways to stop identity fraud and theft, in accordance to a company statement.
The incident happened after an employee of Aetna Signature Administrators, a division of Aetna, mailed a CD on the day of Sept. 6 to another employee for archiving purposes. When the envelope arrived, the CD was missing. On the day of Sept. 9, the U.S. Postal Service was notified but was not able to locate the missing item.
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